Elderly assistance

The order that manages the service to people of the Third Age knows its users, even before they require its services since they are people from the environment who, upon reaching a certain age, go from living independently to living in centers where they are provided with services that improve their quality. of life, guarantee the continuity of their medical treatments and maintain a correct level of socialization for those attending.

The residence managers seek to have a support traceability and assistance that each user receives.

Project summary:

In order to have all this information available in real time and continuously, they needed to unify all the available documentation in a new format that was implemented for the registration and monitoring of users.

The result was the creation of a SLM question-answer with internal documentation.

This system made it possible to have an office where all the workers who support the user could obtain, in real time, a response to the level and status of the treatments that the user was receiving, thereby improving the level of assistance provided to them and streamlined throughout the residence

Note. This type of SLM question-answer, can be used, previously adapted, in any type of company, as long as the company has a minimum amount of data.